Official Reporting Guidelines

Discussion in 'Information and FAQs' started by TheFastBowler, Jul 22, 2017.

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  1. TheFastBowler

    Staff Member Owner

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    The following thread contains information on how to report players for particular offences. This applies to all offences on Hatrex Network. Reports are only to made for server offences, Discord and forum offences can be sent in private/direct message to a staff member with evidence.

    - No Hacking
    No hacking of any form is allowed. Use of a client such as Pandora, Wurst or Vape is not allowed. Reports are to made with video evidence with at least 15 seconds long of clear evidence.

    - No Swearing
    Swearing is not tolerated. Players swearing are to be warned once, and the second time, they are eligible to be reported. Reports are to be made with screenshots showing the offence and the warning.

    - No Controversial Topics (Politics)
    Discussion of controversial topics is not allowed. Two warnings are required. And after the second warning, shall the offence be repeated again, you can report the player with screenshots showing the warnings and offence.

    - No advertisement
    Advertisement of anything else that is not related to the Network is not allowed. YouTubers and streamers may advertise sparingly, once every 30 minutes, however, if a YouTuber spam advertises or does it multiple times, or any person advertises their own server etc, they can be reported with screenshots showing the warning or the offence after one warning.

    - No spam
    A repeat of the same message thrice or more is classified as spam. It includes YouTubers advertising their channel multiple times, but is not limited to the precedent. Typing in all caps is not allowed either. Spam requires one warning. However, spambots require no warnings. Reports can be made using screenshots with the warning and offence provided.

    - No threats (DDoS, DoS, Death Threats)
    DDoS, DoS, Death Threats or any threats are strictly prohibited. It is instantly mutable without a warning. Screenshot evidence is allowed with the offence shown in the screenshot.

    - No exploiting bugs/glitches
    Any exploit of bugs or glitches are not allowed. A warning is required, shall the user proceed, they can be reported. Video evidence is required with the warning and offence displayed in the following. The video must be at least 30 seconds long.

    - No alternate accounts (to bypass punishments or give unfair advantages)
    An alternate account requires minor evidence that proves suspiciousness. Once we are provided with that, we can find out if it is an alternate account. A screenshot or a video for evidence, either would work.

    - No teaming
    Teaming is not allowed. Reporting can be done after warning the two teamers once, shall they continue, they can be reported. Video evidence should include the warning and offence and must be at least 30 seconds long.

    - No using any mods unless they are allowed
    Any user using clients or mods that gives them an unfair advantage or is not listed on the allowed mods list, can be reported. However, some mods not listed can be approved of by a staff member. Screenshot or video evidence is allowed for this offence.

    - Respect Staff Members
    Disrespect towards staff is not tolerated. Players disrespecting staff are to be warned once, and the second time, they are eligible to be reported. This includes saying a staff member is in vanish, since that is not allowing a staff member to do their job. Reports are to be made with screenshots showing the offence and the warning.

    - No selling or buying any sort of item on the server that are NOT from our official store
    This rule is strict. If you catch someone doing the aforementioned, they can be reported via screenshot evidence without a warning. The evidence should highlight the offence. Alongside that, free ranks should not be asked for, or sold on the network. We do giveaways frequently.

    - No impersonation
    Any impersonation of a staff member or a person you are not is not tolerable. A warning is required to report such offenders. A screenshot is sufficient evidence as long as it highlights the warning and the evidence.

    - Respect all players (No Racism, Sexism, Ageism, Remarks about Disabilities, or Religion etc.)
    Disrespect towards any player is not tolerated. Players disrespecting others are to be warned once, and the second time, they are eligible to be reported. Reports are to be made with screenshots showing the offence and the warning. However, shall any user say something highly offensive to offend a race or religion, as a threat, it requires no warnings. However, it is recommended to gather warnings for such offences.

    - No offensive skins/capes or usernames
    For the above rule, screenshot or video evidence will do, displaying the skin/cape, or username.

    The reporting format is listed below

    IGN of Offender:
    Offence:
    Evidence:
    Added Information:



    All false reports will be locked and ignored. Do not hesitate to contact a staff member when in doubt.
     
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