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Official Reporting Guidelines

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TheFastBowler

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This thread has been created by the Administration team to be used as a guideline when reporting a player. On this thread will also display the link used to create a report for reporting a player who has broken a rule on the Hatrex server. If you have any questions regarding player reports, please PM @TheFastBowler.

Before proceeding, please take the time to read a highly detailed document of our Network Rules (in-game). This document contains proper explanations for each rule and provides examples. To learn our Network Rules, please visit the Official Hatrex Network Rules Document.

Hey Hatrexians!

There may be an unfortunate case where you run into a rule-breaker on the network and you may be wondering how on earth you're able to report them!

If you wish to report a player who is breaking a rule on the forums, there will often be a 'Report' button beneath a post that you can click. If you are unable to use the report button for any reason, please contact a staff member via forum conversation.
If you wish to report a player who is breaking a rule on the Hatrex Discord server, please inform staff member of the rule breaking in the #staff-support channel.

There are several methods you can report a player who is breaking a rule in-game:

1) Report the player with sufficient evidence on the forums* - MOST RECOMMENDED

2) Use the command /dimensionreport to report players who are using Illegal Modifications**

3) PM a staff member on Discord if the player is currently breaking rules in-game*** - LEAST RECOMMENDED


* More information regarding what type of evidence is needed when reporting a player on the forums will be shown below.

** This command can ONLY be used to report players using modifications which are not permitted on the Hatrex network. It may not work 100% of the time. We recommend that you collect evidence and report the player on the Hatrex forum site. Abuse of this command by creating false or troll reports will result in a 90 day ban and complete revocation of this command, which means you will not be able to use the command again in the future.

*** You can only report a player via this method if the rule-breaker is currently breaking rules or if you are unable to report the player on the forums for any reason.

Evidence Breakdown for all Infractions
- No Hacking

No hacking of any form is allowed. Use of a client such as Pandora, Wurst or Vape is not allowed. Reports are to made with video evidence with at least 15 seconds long of clear evidence.

- No Swearing
Swearing is not tolerated. Players swearing are to be warned once, and the second time, they are eligible to be reported. Reports are to be made with screenshots showing the offence and the warning.

- No Controversial Topics (Politics)
Discussion of controversial topics is not allowed. Two warnings are required. And after the second warning, shall the offence be repeated again, you can report the player with screenshots showing the warnings and offence.

- No advertisement
Advertisement of anything else that is not related to the Network is not allowed. YouTubers and streamers may advertise sparingly, once every 30 minutes, however, if a YouTuber spam advertises or does it multiple times, or any person advertises their own server etc, they can be reported with screenshots showing the warning or the offence after one warning.

- No spam
A repeat of the same message thrice or more is classified as spam. It includes YouTubers advertising their channel multiple times, but is not limited to the precedent. Typing in all caps is not allowed either. Spam requires one warning. However, spambots require no warnings. Reports can be made using screenshots with the warning and offence provided.

- No threats (DDoS, DoS, Death Threats)
DDoS, DoS, Death Threats or any threats are strictly prohibited. It is instantly mutable without a warning. Screenshot evidence is allowed with the offence shown in the screenshot.

- No exploiting bugs/glitches
Any exploit of bugs or glitches are not allowed. A warning is required, shall the user proceed, they can be reported. Video evidence is required with the warning and offence displayed in the following. The video must be at least 30 seconds long.

- No alternate accounts (to bypass punishments or give unfair advantages)
An alternate account requires minor evidence that proves suspiciousness. Once we are provided with that, we can find out if it is an alternate account. A screenshot or a video for evidence, either would work.

- No teaming
Teaming is not allowed. Reporting can be done after warning the two teamers once, shall they continue, they can be reported. Video evidence should include the warning and offence and must be at least 30 seconds long.

- No using any mods unless they are allowed
Any user using clients or mods that gives them an unfair advantage or is not listed on the allowed mods list, can be reported. However, some mods not listed can be approved of by a staff member. Screenshot or video evidence is allowed for this offence. To learn about which mods are allowed, please visit our Official Allowed and Disallowed Modifications Thread.

- Respect Staff Members
Disrespect towards staff is not tolerated. Players disrespecting staff are to be warned once, and the second time, they are eligible to be reported. This includes saying a staff member is in vanish, since that is not allowing a staff member to do their job. Reports are to be made with screenshots showing the offence and the warning.

- No selling or buying any sort of item on the server that are NOT from our official store
This rule is strict. If you catch someone doing the aforementioned, they can be reported via screenshot evidence without a warning. The evidence should highlight the offence. Alongside that, free ranks should not be asked for, or sold on the network. We do giveaways frequently. To learn about the items that are sold on our store/if you want an item from our store, please visit the Official Hatrex Network Store.

- No impersonation
Any impersonation of a staff member or a person you are not is not tolerable. A warning is required to report such offenders. A screenshot is sufficient evidence as long as it highlights the warning and the evidence.

- Respect all players (No Racism, Sexism, Ageism, Remarks about Disabilities, or Religion etc.)
Disrespect towards any player is not tolerated. Players disrespecting others are to be warned once, and the second time, they are eligible to be reported. Reports are to be made with screenshots showing the offence and the warning. However, shall any user say something highly offensive to offend a race or religion, as a threat, it requires no warnings. However, it is recommended to gather warnings for such offences.

- No offensive skins/capes or usernames
For the above rule, screenshot or video evidence will do, displaying the skin/cape, or username.


PLEASE CREATE A REPORT IN OUR OFFICIAL PLAYER REPORTS SECTION.


Different Evidence Types

Video Evidence
Screenshot Evidence
Co-ordinates


Format for Reporting:

IGN of Offender:
Offence:
Evidence:
Added Information:


All false reports will be locked and ignored. Do not hesitate to contact a staff member when in doubt.
 
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